for Ontarians with Disabilities Act (AODA)
Banyan Community Services is committed to providing
a respectful, accessible and inclusive environment for all of our youth,
clients, volunteers, employees and visitors. We are dedicated to meeting
the standards outlined in the province’s Accessibility for Ontarians with
Disabilities Act (AODA).
The goal of the AODA is to develop a fully
accessible Ontario by the year 2025. In order to reach this goal, five
standards are being developed in the areas of Customer Service, Employment,
Information and Communication, Built Environment and Transportation. Guided by
our mission, our respect for human dignity and the core principles of this Act,
our goal is to progressively work toward elimination of barriers to access to
the goods, services and employment opportunities provided by Banyan Community
The Integrated Accessibility Standards Regulation,
2011 (IASR) requires that organizations "establish, implement, maintain,
and document a multi-year accessibility plan, which outlines the organization's
strategy to prevent and remove barriers and meet its requirements under this
For more information regarding Banyan’s plan to meet the requirements of the AODA, please click here to access our Multi-Year Accessibility Plan. This plan is reviewed and updated annually.
Click Here to view the Banyan Community Service Accessible Customer Service policy.
To obtain a copy of this policy or plan in an appropriate format, please contact us as the address below.
To provide us with feedback please use our Feedback Form and return it to the address below or alternatively please contact us in writing, in person, e-mail, or telephone, address to:
Banyan Community Services
681 Main Street, East
Hamilton, ON L8M 1K3